Privacy Policy

South London College ('we', 'us', 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website southlondoncollege.org or enrol on one of our courses. We are the Data Controller for the personal data you provide to us.

We may collect and process the following categories of personal data:

• Identity and contact details (name, email address, phone number, postal address)
• Account and enrolment information (course selections, login credentials, student ID)
• Payment and billing details (processed securely via our payment providers)
• Technical data (IP address, browser type, device information, cookies)
• Communications you send to us (enquiries, support requests, feedback)

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  Process enrolments

  To register you for courses and process payments

• 

  Deliver learning

  To provide course access, materials, and learner support

• 

  Communicate with you

  To respond to enquiries and send service updates

• 

  Improve our services

  To analyse usage and enhance our website and courses

• 

  Meet legal duties

  To comply with applicable laws and regulatory requirements

• 

  Marketing (with consent)

  To share relevant offers where you have opted in

Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Contract — to fulfil our agreement with you when you enrol on a course
• Legitimate interests — to operate, secure, and improve our website and services
• Consent — for optional marketing communications and non-essential cookies
• Legal obligation — where we must retain or disclose data to meet the law

We may share personal data with:

• Payment processors and banking partners to complete transactions
• Learning platform and IT service providers who support course delivery
• Awarding bodies or partners where required for certification
• Professional advisers and regulators when legally required

Our website uses cookies and similar technologies to remember preferences, keep you signed in, and understand how the site is used. Essential cookies are required for the site to function. Analytics and marketing cookies are used only where permitted, and you can manage non-essential cookies through your browser settings or our cookie controls where available.

We keep personal data only for as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Enrolment and academic records may be retained for longer periods where required for certification, audits, or regulatory compliance. When data is no longer needed, we securely delete or anonymise it.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure in certain circumstances
• Restrict or object to certain types of processing
• Request data portability where applicable
• Withdraw consent at any time where we rely on consent

To exercise these rights, contact our Data Protection Officer at dpo@southlondoncollege.org. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses, so your data remains protected to UK GDPR standards.

We use technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. These include access controls, encryption in transit where appropriate, and staff training. No method of transmission over the internet is completely secure, but we work continually to maintain a high standard of protection.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of our website or services after an update means you acknowledge the revised policy.

For privacy questions, contact South London College at dpo@southlondoncollege.org or write to us at 52 Grosvenor Gardens, London, SW1W 0AU, United Kingdom.